Feedback My Trip Coordinator
- 1. What is My Trip Coordinator ?
- MTC has been designed for Customer to make their Travel Easy and Hassle Free Customers can check the itinerary Day wise and download the ticket instantly from the App. It has inbuilt chat support system to assist the customer at every stage and Emergency contact number of tour coordinator in case of Emergency So in a nutshell we are there to assist you at every step
- How does it works ?
- The First step to start with, You need to download the MTC App from Play Store (Android) and ITune (IOS) Once downloaded you can login through QR code or through Booking Ref Number and Pin Code which is embed in Voucher. You can have access to your booking, Tickets, Emergency Contact Number.
- How does it benefit my Customers ?
- MTC will have branding to ensure confidence of the partners Customers can check the itinerary Day wise and download the ticket directly from the App without reaching to Agent while on Trip. It has inbuilt chat support system to assist the customer at every stage and Emergency contact number of tour coordinator in case of Emergency. At a Later Stage the customer can have the connectivity with Driver Details and Tracking.
- The Agent Can build Dynamic Package in One Click from more than 100 Destination Worldwide
- The Agent can set Multiple Preferences for Multiple Packages at a time
- Preferences can be edited as per final requirement from Customers
- Dynamic Package can be made with combinations of Hotel Tours and Meals
- End number of Packages can be created in a single click
- Supports Per person pricing
- The Agent can create Tailor Made Packages as per Customer Choice by selecting from list of Hotel and Tours
- Real time itinerary Generation depending on your Activity Choice
- Fast Reliable and real time content
- The agent can do real time booking and Block the Quotation till Cancellation deadline without paying any amount
- One Stop Shop for Package Needs
My Email Campaign
- Create, Send Email Campaign Effectively to all Customers Free of Cost
- Promote your campaign Effectively and Connect with your Customer with Rayna Marketing Tools
- All Agents can create end number of email campaign by using markup method
- Email campaign can be made with combinations of Hotel Tours and Packages
- Agent can add their contact details, email id and Important Information through Profile settings
- Agent can define their Terms and conditions to be displayed in in Email Campaign and Voucher
- Agent can save the Email campaign by assigning a name for marketing purpose
- The agent can view all the campaign created from the email campaign dashboard
- The agent can Download the email campaign in PDF and HTML format and can distribute to its network of Customers
- The email campaign can serve as a Marketing tool for Mass distribution through Whats app and bulk mail
Experience utmost flexibility with Activity Operation, an innovative addition to our Online Booking System! Whether you want to change your booking date or update your contact details, this smart system allows you to manage your bookings with super ease and convenience.
Simply login using your unique Rayna Profile Details and select ‘Activity Operation’ from your dashboard dropdown menu. Search with your Booking Reference Number, now click on the ‘Edit’ option to amend your details. Once it’s done, the confirmed changes will be automatically reflected in Operation Report. Yes, it’s that easy and quick to amend your booking online!
Activity Operation - Main Highlights
- Online booking system made more functional and organized
- Gain a smarter insight of your booking details
- Stress-free management of your online bookings
- Amend your details anytime on 24/7 basis until Driver is assigned
- No need to send any email or wait for the approval from customer care team
- All confirmed changes reflected instantly
If you find any difficulty in using the above system, you can still make the amendments with a highly dedicated client support team to tend to all your booking requirements.